St. Clare Web Hosting

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Customer Support


Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to click the Help button, which is present on each and every page. A pop-up window will appear. It offers exhaustive info about all the actions that you can carry out on that particular page. Each pop-up window appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive selection of video tutorials clarifying how to use our web hosting Control Panel. They're shot for those of you who would like to see how things are getting done instead of just reading articles. In this way, anyone can swiftly find their way around our Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't find the answer you need, have a glimpse at our extensive FAQ section, which comprises questions asked by real persons and offers practical solutions. We regulary "revamp" our FAQ database with new articles in an attempt to cover all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, you can touch base with our fantastic team of support engineers available 24-7-365 and eager to assist you with any question. Each support ticket you submit will be replied to in less than 1 hour (the average trouble ticket response time is approximately 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 255493

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com