Support
Context Help
If you get lost inside our web hosting Control Panel, the first thing you should do is press the Help button, which is visible on each and every page. A pop-up menu will open. It contains comprehensive info about all the operations that you can carry out on that particular page. Each pop-up window appears on the same page so that you can quickly get back to your work.
Video Tutorials
We have an extensive collection of instructional videos clarifying how to use our Control Panel. They're made for those of you who would like to see how things are being done instead of just reading articles. In this way, everyone can quickly get to know our Control Panel by merely watching our step-by-step tutorial videos.
F.A.Q.
If you can't find the solution you are looking for, have a look at our comprehensive Frequently Asked Questions database, which covers questions asked by actual users and offers practical solutions. We regulary "revamp" our FAQ database with new articles so as to embrace all the new additions and innovations related to our web hosting platform.
Ticketing System
If you still can't discover the answer you searching for in the FAQ section either, we have a great team of client support engineers available 24x7x365 and eager to assist you with any query. Each trouble ticket you send will be answered within 60 minutes (the average trouble ticket response time being just 20 mins), so you will never have to wait a long time to get an answer to your question.